1. What Information Do We Collect?
Account & Identity Information
When you register on sona 105, we collect your name, date of birth, mobile number, and email address. National ID or passport details may also be required for account verification. This information is used solely to confirm your identity and maintain the security of our services. We collect it in compliance with Bangladesh's KYC (Know Your Customer) regulations, which help prevent money laundering and fraud. We never collect unnecessary personal data, and everything we do collect is kept under strict protection.
Device & Browser Information
When you browse the sona 105 platform, your device type, operating system, browser type and version, and IP address are collected automatically. If you access via mobile, your device ID and network information may also be collected. This data helps us render the platform correctly for your device and diagnose technical issues. It is especially important for ensuring the best experience for mobile users in Bangladesh.
Payment & Financial Information (BDT)
When you make a deposit or withdrawal, we record the payment method, transaction amount (BDT), and time of the transaction. For payments made via bKash, Nagad, Rocket, or other mobile banking services, the associated account number or reference number may also be collected. We never store your full bank account details or PIN. All payment information is kept fully encrypted and is used solely to verify legitimate transactions. Financial data is never sold to third parties.
Usage & Behavioral Data
We analyze behavioral data such as how long you spend on the platform, which pages you visit, which matches you bet on, and what types of games you play most. This helps us improve our services, build new features, and deliver a personalized experience. It also allows us to identify unusual gaming patterns as part of our responsible gaming commitment. All analysis is aggregated and anonymized — no personal profiles are shared with third parties.
2. Why Is This Data Used?
Service Operations & Improvement
Your data is essential for the day-to-day operation of the sona 105 platform, including processing bets, handling payments, and managing accounts. It is also used to develop new features and improve existing services, as well as to customize the platform for the needs of users in Bangladesh.
Security & Fraud Prevention
Your data is actively monitored to prevent account hacking, identity theft, and financial fraud. Any unusual login activity or suspicious transactions trigger immediate action. Our security team is on watch 24/7 to keep your account fully protected.
Personalized Communications
Relevant offers, tournament announcements, and platform updates are sent based on your gaming preferences and history. You can opt out of marketing messages at any time. Every communication channel operates on the basis of your consent.
Legal Compliance
We are legally required to retain certain information in order to comply with applicable laws in Bangladesh, anti-money laundering regulations, and directives from regulatory authorities. Where a court order or government directive is received, relevant information may be disclosed. In such cases, we will make reasonable efforts to notify the user, where permitted by law.
4. Data Storage & Security Measures
Encrypted Servers
All data is stored on secure servers protected by AES-256 encryption.
SSL-Secured Connection
Every connection is encrypted with TLS/SSL technology, leaving no room for interception.
Retention Period
After account closure, certain data is retained for a defined period as required by law.
Detailed Security Policy
Sona 105 uses industry-leading security technology to protect your data. Our server infrastructure undergoes regular security testing and audits to detect and address vulnerabilities quickly. In the event of suspicious activity or a data breach, we commit to notifying affected users within 72 hours. We strongly recommend using a strong password and enabling two-factor authentication to keep your account secure. Never share your password or OTP with anyone — our staff will never ask for this information. Contact our support team if you have questions about how long your data is retained.
5. Sharing Data with Third Parties
Sona 105 never sells your personal data or passes it to third parties for advertising purposes. However, limited data may be shared in specific situations necessary for operating our services, as detailed below.
Payment Processors
Necessary financial data is shared with authorized payment gateways and mobile banking services to process transactions. These partners operate under their own strict security standards and use your data exclusively for payment processing — never for their own commercial purposes.
Regulatory Authorities
We may be legally required to disclose certain information to relevant authorities in response to legal obligations or government orders. Any such disclosure occurs strictly through lawful legal processes, and we always aim to share the minimum amount of information necessary to protect user interests. Voluntarily participating in any surveillance program is against our policy.
Technology Service Providers
A select group of trusted partners — covering cloud hosting, cybersecurity, and technical support — are integrated with our data infrastructure. All of them operate under strict confidentiality agreements, and their access to data is always limited to the minimum necessary. No partner may use your information for their own purposes.
What We Never Do
Your data is never sold or transferred to advertising networks, data brokers, or unrelated third parties. sona 105 will never use your personal information for spamming or unsolicited marketing. Our core principle is simple: your data belongs to you — it will only ever be used to deliver your services.
6. Your Rights & Policy Updates
Your Rights as a User
- Right of Access: You can find out at any time what data we hold about you. Simply log in to your account or contact our support team to request this information.
- Right to Rectification: If any of your stored information is incorrect, you can request a correction. We will update the data within a reasonable timeframe.
- Right to Erasure: If you close your account, you may request that your personal data be deleted. However, we are required to retain certain information for a specified period to meet our legal obligations.
- Right to Restrict Processing: In certain circumstances, you can request that the processing of your data be restricted.
- Right to Withdraw Consent: Consent given for marketing communications or optional cookies can be withdrawn at any time.
About Policy Changes
Sona 105 reserves the right to update this Privacy Policy as needed. If significant changes are made, you will be notified via your registered email or mobile number, and the new effective date will be published on the website. Continued use of the platform after any changes constitutes acceptance of the updated policy. We recommend checking this page regularly to stay informed. If you have any questions about a forthcoming change, please contact us before it takes effect.
Support & Contact
For any privacy-related requests, complaints, or questions, please reach out to our dedicated support team. Our support email: support@sona105.im — We typically respond within 24 to 48 business hours. sona 105 treats the privacy of users in Bangladesh as a top priority and takes every concern seriously. We always welcome your feedback and suggestions on how we protect your data. Our FAQ Pagealso has answers to common privacy-related questions.
Your data is secure — get started with peace of mind
At sona 105, we are committed to delivering the best betting experience in Bangladesh while keeping your privacy and security fully intact. Join today and enjoy safe, responsible entertainment.